Privacy Policy

Last updated: January 2026

SolTech (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect any personal information you provide when using our website or contacting us.

1. Who we are

SolTech is a UK-based IT services provider offering technical support, consulting, and related services.

If you have any questions about this policy or how we handle your data, you can contact us at:

Email: sorrel@soltechnology.uk

2. What information we collect

We may collect the following information:

• Your name

• Your email address

• Your phone number

• Business or organisation name

• Any information you provide when contacting us via forms, email, or phone

We only collect information that is necessary to respond to enquiries or provide our services.

3. How we use your information

We use your information to:

• Respond to enquiries and requests

• Provide IT services and support

• Communicate about ongoing or potential work

• Maintain internal records

We do not sell, rent, or trade your personal data to third parties.

4. Legal basis for processing

Under UK GDPR, we process personal data on the following bases:

• Legitimate interest – responding to enquiries and providing services

• Consent – where you have explicitly provided information via a contact form or email

5. How we store and protect your data

Your data is stored securely using trusted platforms such as email and cloud services. We take reasonable technical and organisational steps to protect your information from unauthorised access, loss, or misuse.

We only retain personal data for as long as necessary to fulfil the purpose it was collected for, or to meet legal or accounting requirements.

6. Sharing your data

We do not share your personal data with third parties except where required by law or where necessary to deliver a service you have requested (for example, working with a trusted supplier).

7. Cookies

Our website may use basic cookies to improve functionality and user experience. These do not collect personally identifiable information unless you choose to provide it.

You can control or disable cookies through your browser settings.

8. Your rights

You have the right to:

• Request access to the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data where appropriate

• Object to or restrict how your data is processed

To exercise any of these rights, please contact us using the details above.

9. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.